Can’t wait anymore for the Ombudsman
Upon learning that a local Malay stall operator had been summoned to a meeting with a local council officer—simply for raising concerns about a chronically broken lift—I felt deep empathy for her situation. As a petty trader, attending a 10:00 AM meeting meant she would have to close her stall for at least half a day. In her line of work, if you do not open for business, you earn absolutely no income for the day. Understanding this financial burden, I told her that I happened to be in the area and offered to attend the meeting on her behalf to find out exactly what the officer wanted. We agreed that I would represent her, but she would keep this arrangement confidential. My decision to step in wasn't just out of sympathy; I am also one of the complainants. I have visited the building myself and witnessed the lift breaking down for months on end. It was left unrepaired the last time, and now, history is repeating itself. What makes this situation deeply concerning is that the bu...